You’ll discover that our team has extensive experience and an in-depth understanding of what it takes to elevate brands in the hospitality industry. 

As a certified B Corporation and cGMP certified spa product manufacturer, we have the knowledge, resources, and limitless creativity to custom-formulate spa and amenity products EXCLUSIVELY for your brand. Whether you need 10 or 10,000 units, you gain the advantages of working directly with a manufacturer who has unparalleled quality standards and formulation expertise. 

Also, we have developed strong relationships with hospitality product vendors to ensure you get the best pricing and ordering flexibility possible. When you work with us, you’ll enjoy a no-hassle order and fulfillment process — and lower minimum order requirements than most suppliers offer.

Heather J Kreider | Makes Scents Hospitality

Heather Kreider, RN, LE
Co-Owner

Heather has over 19 years of experience, specializing in European skincare as an esthetician, in the spa industry. Her educational background includes a post-graduate certification in Advanced Skincare at the International Dermal Institute. She’s also an RN (rehabilitation and orthopedic trauma) with a National Personal Trainers Certification. With an intense passion for health and wellness, Heather channels her energy toward creating exceptional products, using only the best-quality, all-natural ingredients.

Nathan Kreider | Makes Scents Hospitality

Nathan Kreider
Co-Owner

Nathan has worked in the spa industry for over 17 years as a massage therapist trained in Swedish, deep tissue, hot stone, lomilomi, and reflexology massage modalities. He’s an expert in numerous body therapies such as scrubs and wraps. Also, as a certified Reiki Level II practitioner, Nathan has well-rounded experience in knowing what makes a memorable experience for guests.

Neal Cavanaugh | Makes Scents Hospitality

Neal Cavanaugh
Sales Executive

Elysha Pierre | Custom Project Coordinator

Elysha Pierre
Sales Executive

Joshua Fisher
Quality Control

Heather Schaefer
Production Assistant

Elizabeth Habecker | Executive Assistant

Elizabeth Habecker
Executive Assistant | CUSTOMER SUPPORT

DARRIAN SCHAEFFER
PRODUCTION Team Leader

becky mueller
Customer Service

Sean Byrnes
Shipping & Receiving

Megan Bernhardt
Production Assistant

Dionna Schultz
Custom Project Formulation